What is the first step the selected company must take to clearly identify deficiencies? How will addressing these help the company gain market share and improve overall quality?
What are the best practices in this specific industry for process improvements related to your scenario? Is there a competitor who exemplifies process improvement and quality that you can benchmark? Explain what they do “best.”
What type of KPIs will you need to measure to reach the company’s performance goals?
Describe how Lean Six Sigma applies to your scenario
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