- Create a list of all the advantages and disadvantages of web-based customer support for selling books locally and on the Internet.
- Create a list of advantages and disadvantages for providing telephone customer support.
- Merge the two lists and make suggestions for which aspects of their business they should continue to service via telephone and which should become Internet services.
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The Promotion of Great Customer Service was first posted on September 16, 2020 at 11:52 pm.
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